Frequently asked question
1. What does Honey Homes membership include?
Our annual subscription plans offer different amounts of service hours: Basic (20 hours), Standard (40 hours), and Premium (80 hours). You can manage the duration of visits in your personal account by selecting a convenient time through the “Book a Visit” tab. Services are tailored to meet your specific needs. For more details about our services, please visit: https://ultrahomeservices.net/ultrahome-services/.2.What regions does UltraHome Services operate in?
At the moment, we work throughout New Jersey.3.How do visits work?
You can schedule a visit in your personal account under the Book a Visit tab in the calendar for any duration starting from 2 hours and above. Our professional will arrive at any time convenient for you.4. How much does membership cost?
– Basic (20 hours, approximately 10 visits per year) – $2,199/year – Standard (40 hours, approximately 20 visits per year) – $3,999/year – Premium (80 hours, approximately 40 visits per year) – $6,999/year5. Is there a money-back guarantee?
Yes — we offer a 30‑day money-back guarantee. If you’re not satisfied and have used no more than 2 hours of service, we’ll refund the full amount.6.How are parts and materials billed?
You pay for all materials directly. If you prefer, our professional can go and purchase the materials for you. In this case, you are required to reimburse the cost of the materials based on the receipt, plus pay a $20 service fee for pickup and delivery.7. Can I book additional visits?
Yes, after using up your package hours, you can purchase extra visits for an additional fee of $300 for 2 hours.8. How does the free consultation work?
During a 30‑minute meeting, our professional reviews what services we can provide that are included in the package, discusses what can be done immediately, and recommends the best plan for you. If there is work that requires more complex solutions, our company Nashkov Group Construction LLC, as a general contractor, will gladly assist — this service is billed separately and is not included in the annual subscription.9.What tasks are not included in the service?
Our annual subscription covers small home repairs and maintenance tasks, ensuring your home stays in excellent condition year-round. However, our professionals do not handle major renovations, licensed specialty work (such as full electrical rewiring or water heater installation), pool maintenance, landscaping, or routine household cleaning. For large-scale renovation or construction projects, our general contracting division, Nashkov Group Construction LLC (nashkovgroup.com), is available to assist.